Making Data-Driven Decisions | Improving Efficiency of Service Delivery, Resources Allocation, and Reimbursement Management
Qualifacts® Case Study | Milestone Centers, Inc.
“We’re realigning our whole strategic trajectory towards a new environment, for this new, more networked, managed care, community-based environment.” – Scott Douglass, Director of Quality, Milestone Centers, Inc., Pittsburgh, PA
With regulators and payers driving the shift from fee-for-service payments to value-based care, providers and behavioral health and human services organizations are urgently focusing on performance measurement and quality reporting. Providers know they need strategic partners to help them meet external and internal standards for care, exchange information, and report data on effectiveness and costs.
Milestone Centers, Inc., where Qualifacts’ EHR platform, CareLogic®, has been deployed since 2003, increasingly relies on data-driven decision making to accomplish its mission and goals, and to succeed in an ever more rapidly changing environment. “CareLogic has helped us grow and expand as an organization, to work as a coordinated team of care, and to exchange information with external stakeholders,” said Scott Douglass, Director of Quality.
Operational efficiency and effectiveness are key to Milestone Centers’ ongoing success:
- Consumers receive the services that they need, when they need them.
- Staff have the tools and resources that they need when they need them.
- Organization has better data collection and access for tracking and guiding care.
Interested to learn more on how Qualifacts and its EHR platform, CareLogic, is helping Milestone Centers, Inc., simplify complexity? Read the full case study.