Highland River Center Success Story Using Qualifacts®’ EHR Platform, CareLogic®
“They (clinicians) can see scored answers immediately, to track progress, and to identify new goals or problems for treatment… We had 628 completed BASIS-24 assessments in 60 days.” – Cheryl Lewis, Director of Outpatient Services, Highland River Center, Georgia.
Highland River Center was challenged to efficiently meet the ever-changing requirements for full documentation to support clean and accurate claims. They wanted a more efficient, easy-to-use solution for assessment instruments that would help them elevate the quality of care while complying with payers and regulators.
Switching to CareLogic® from a previous EHR vendor brought improvements in functionality, revenue cycle management, usability, support, technical assistance, and training that improved their service delivery and consumer satisfaction.
“CareLogic is so much better than what we had – the clinical forms, documentation, and schedule,” said Cheryl Lewis, Director of Outpatient Services. “Everything is so much better.”
After the hands-on guidance and support the Qualifacts implementation team delivered, saying yes to be a CareLogic | IMPACT PRO™ beta site for tablet-based assessment instruments was an easy decision.
CareLogic | IMPACT PRO enabled Highland River Center consumers to self-report and complete instruments on iPad tablets for immediate scoring and integration into the CareLogic clinical care record. Easy-to-use, Highland River Center efficiently and effectively delivers and documents client care faster. “With CareLogic being so time and date sensitive, we were able to be a lot more mindful of how quickly things were taken care of,” Lewis said. “We have a rule now that documentation will be done within 24 hours. We can run reports on that.”