Syntero Promotes Integrated Care Readiness

Promoting Integrated Care Readiness

Syntero, a provider of counseling and community based services, sought an EHR to address a changing healthcare landscape and help prepare the agency for healthcare reform models, including integrated care.

Client

Syntero

Categories

Healthcare Reform

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“With the advent of healthcare reform it was clear that we needed to have a more sophisticated system of tracking our client records that allowed us to easily share information with other healthcare providers.”

– Julie Erwin Rinaldi, CEO & Executive Director of Syntero

Core Challenges

Key Takeaways


Creating Healthcare Reform Adaptability

Syntero, a provider of counseling and community based services, sought an EHR to address a changing healthcare landscape and help prepare the agency for healthcare reform models, including integrated care. “With the advent of healthcare reform it was clear that we needed to have a more sophisticated system of tracking our client records that allowed us to easily share information with other healthcare providers,” says Julie Erwin Rinaldi, CEO & Executive Director of Syntero.

Developing Strength as an Integrated Care Partner

The agency lacked a system powerful enough to provide the complex data points needed to participate in care integration and demonstrate viability as an integrated care partner for primary care providers. Rinaldi states, “We wanted to be a preferred provider in the efforts to integrate primary health and behavioral healthcare, but we can’t be a viable partner without a strong EHR.”

Adopting Qualifacts’ comprehensive web-based EHR, CareLogic, provided Syntero with the critical functionality needed for care coordination, information sharing and the demonstration of care quality to effectively communicate the agency’s strength as an integrated care partner.

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