Swanson Center Says No to Implementation Failure with an EHR Switch

Avoiding Implementation Failure with an EHR Switch

Swanson Center struggled for more than 2.5 years attempting to implement their previous EHR. The agency sunk valuable financial resources and staff hours into a system that was never able to achieve full functionality.

Client

Swanson Center

Categories

Fast & Easy Implementation, Switching EHRs

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“We reviewed multiple vendors on efficiency, functionality and user-friendliness. CareLogic won on every dimension. We went from zero to a working, functioning product in six months.”

-Matt Burden, CEO & Executive Director of Swanson Center

Core Challenges

Key Takeaways


Wasting Precious Resources in a Multi-Year Implementation

Swanson Center struggled for more than 2.5 years attempting to implement their previous EHR. The agency sunk valuable financial resources and staff hours into a system that was never able to achieve full functionality. “For over 30 months, the agency agonized over implementing the new system. After learning that other agencies had been struggling with the same system transition for years, we decided it was time to evaluate other vendors, ” says Matt Burden, CEO and Executive Director of Swanson Center. Never doubting the value of a properly implemented EHR, Swanson Center gave this technology a second chance and selected the vendor with a reputation for implementation excellence, Qualifacts.

Up and Running in Six Months

After partnering with Qualifacts and its leading behavioral health and human services EHR, CareLogic, Swanson Center was up and running with a fully integrated EHR in six months. Qualifacts’ CEO, David Klements, describes the company’s proven implementation process, “The Qualifacts team has developed a focused, strategic implementation process ensuring that we move in-step with the customer. Every implementation results in a fully functioning product that can be used by all clinical staff on the very first day of go-live.” Qualifacts’ CareLogic helped Swanson Center realize new efficiencies and refocus critical resources.

Learn more about our industry-leading implementation methodology that can have you going from zero to fully functional in 6 months.

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