New Directions Leverages a Single-Platform EHR to Optimize Time Savings

New Directions Behavioral Health

Single-Platform Saves Time

New Directions, a behavioral healthcare service provider for adolescents and families, was struggling with multiple platforms to manage client data and a system so highly customized that maintaining updates became difficult.

Client

New Directions

Categories

Improved Productivity, Time Savings

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“Qualifacts’ EHR, CareLogic, has helped us streamline every single one of our workflows, resulting in 25% of our clinicians reporting significant time savings.”

-Alice Iden, COO of New Directions

Core Challenges

Key Takeaways


Overcoming Multiplatform Inefficiencies

New Directions, a behavioral healthcare service provider for adolescents and families, was struggling with multiple platforms to manage client data and a system so highly customized that maintaining updates became difficult. To move toward a more comprehensive solution to the agency’s clinical, financial, administrative and reporting needs, New Directions dedicated an entire year to selecting the perfect EHR solution. After demoing 10 different systems, New Directions selected Qualifacts’ powerful single-platform EHR, CareLogic.

CareLogic offered New Directions a single system to manage core business needs and simplify system updates. Qualifacts made updating easy by consistently providing timely updates at no additional charge to the agency.

Single-Platform Saves Time and Improves Workflows

By adopting CareLogic and selecting Qualifacts as an EHR vendor partner, the agency was able to optimize its workflows, and clinicians reported system efficiencies and time savings. Alice Iden, COO of New Directions shares, “Qualifacts’ EHR, CareLogic, has helped us streamline every single one of our workflows, resulting in 25% of our clinicians reporting significant time savings.”

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