New York

New York

End-to-End Behavioral Health Solutions

In New York, the evolving demands on behavioral health providers make having a comprehensive EHR with data insights vital for decision-making and ongoing quality improvements.

Qualifacts offers highly configurable and scalable end-to-end solutions that are built for the specific needs of New York agencies. With extensive training, and dedicated support, our team ensures your providers can navigate the complex landscape with ease and efficiency. Our state-specific EHRs are designed for core operations, compliance with stringent state regulations, and transitioning to value-based reimbursement models. Partnering with Qualifacts means joining a community of providers backed by the leading behavioral health solutions platform. A Qualifacts partnership extends beyond your EHR and grows with you as your organization expands. Our team is committed to your success in New York’s demanding healthcare environment.

An EHR tailored for New York

Take the complexly out of New York requirements

Collect, manage, and leverage the data you need. Support all aspects of New York billing and compliance, with continuous system updates based on ever-evolving state regulatory changes.

In today’s rapidly evolving healthcare landscape, seamless care coordination and interoperability are more crucial than ever. Qualifacts allows you to connect seamlessly to other systems and organizations to enhance client-centered care, ensure compliance, and streamline operations.

  • Promote coordinated, client-centered care with configurable fields and efficient integrations
  • Drive interoperability and compliance with a proven HL7 solution and FHIR APIs
  • Facilitate care coordination through versatile integrations with RHIOs (Healthix, HEALTHeLINK, Bronx, Rochester, etc.)
  • Send lab orders, receive and view results without physical scans, faxes, or manual entry
  • Integrate the ASAM criteria directly into your EHR to provide a holistic, biopsychosocial assessment

Advanced analytics and granular configurability allow you to track key metrics for the support value-based payment models and population health outcomes.

  • Easily measure Clinical Quality Measures (CQMs) with our Outcome Reporting Platform
  • Clinical decision support built into programs and services, ensuring clinical documentation best practices are integrated into workflows
  • Utilize BI dashboards to track progress, identify areas for improvement, and assess the effectiveness of interventions
  • Configuration outcome dashboards for real-time data tracking on quality measures and program metrics

Collect, manage, and leverage the data you need with intuitive analytics tools. Qualifacts supports New York billing and compliance with continuous system updates based on ever-evolving state regulatory changes at no additional cost.

  • Stay compliant with continuously updated and maintained New York State Reporting requirements, including OPWDD and OMH regulatory requirements
  • Provides batch submission of substance use-related client data, and demographics to the Office of Addiction Services and Supports (OASAS)
  • Simplify requirements with intuitive form development tools that ensure your agency can rapidly adjust
  • Over 30 New York specific state form templates available

CCBHCs need technology that can easily adapt to unique requirements. Our industry-leading EHR solutions offer CCBHC outcome measures, superior clinical functionality, robust analytics reporting, interoperability, configurability and more.

  • Functionality for CCBHC and Value-Based Reimbursement (VBR) care models
  • PPS-1 (Prospective Payment System – Type 1) Billing of Claims
  • “First Available” scheduling
  • Qualifacts subject matter experts provide hands-on guidance and consulting
  • Peer-led CCBHC user groups offer national collaboration to exchange best practices
  • Our CCBHC strategic partnership includes state-specific knowledge, as well as training and support every step of the way

Bolster continuity and quality of care through the sharing of medical information with an integrated Primary Care module.

  • Functionality supports both the delivery of primary and behavioral health care services to align with ongoing OMH initiative
  • Access one integrated record and set of reports for clients
  • Expanded medical profile (including SNOMED)
  • Standardized collection method for history of present illness (HPI) and additional diagnoses
  • Adherence to confidentiality requirements and data protocols across treatment areas

Work online and disconnected with a fully integrated, mobile solution for New York Home and Community Based Services.

  • Integrated Electronic Visit Verification (EVV) capabilities support eMedNY’s NYSDOH Medicaid Management Information System integration
  • 24/7 access to clinical tools for documenting, scheduling, tracking, and treating clients
  • HIPAA compliant data easily captured on iPad, iPhone, Android enabled devices, netbooks, laptops, and/or tablet PCs
  • Reduced administrative overhead and burden associated with paper timesheet processing
  • Easily capture signatures for assessments and progress notes from clients

What Makes Us Exceptional

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Proudly Serving All 50 States

Customers across the US trust Qualifacts for state reporting and compliance.

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6 Month Average Implementation

Our proven implementation methodology gets your staff up and running quickly.

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97% Customer Support Satisfaction

Implementation is just the beginning, we’re with you every step of the way.

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Serving 3,000+ Organizations

Agencies have trusted Qualifacts solutions for nearly 25 years.

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Top Rated EHRs

Recognized as the best Behavioral Health EHRs based on thousands of reviews on Capterra, Software Advice, KLAS, G2 and more.

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8.6 Million Lives Covered

Qualifacts’ EHRs simplify workflows, helping you spend more time where it matters most – with clients.

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$10 Billion Claims Processed Annually

Maximize revenue with seamlessly integrated billing and claims management.

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120+ Standard Reports

Reporting, Analytics, and BI solutions provide actionable insights for decision making.

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90K Providers

More than 90K providers are using Qualifacts software everyday to support their work.

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170+ CCBHC Customers

Proudly serving 35% of all CCBHCs in the United States.

46 State User Groups

Users groups and the Qualifacts Community forum allow customers to gather and share their experiences.

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100+ Integrations

Our experienced integration team works with you to build easy access to the data your teams need.

Success Stories from New York

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New York Agency Enhance Outcomes with HealthlinkNY

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Saving a practice from clinical documentation headaches- Westfall Associates

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Qualifacts Announces New Partnership with Child & Family Services of Erie County in Buffalo, NY

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