Qualifacts, a leading provider of end-to-end behavioral health electronic health record (EHR) software and data solutions designed specifically for behavioral health and human services organizations, is strengthening its presence on the West Coast. We proudly announce new partnerships with two critical crisis response agencies: Western Lane Crisis Response (WLCR) in Florence, Oregon, and Crisis Alternative Response of Eureka (CARE) in Eureka, California. These partnerships underscore Qualifacts’ dedication to delivering innovative EHR solutions that meet the evolving needs of crisis intervention and mental health organizations.
Enhancing Crisis Response in Oregon with Western Lane Crisis Response (WLCR)
Western Lane Crisis Response (WLCR), serving the greater Florence, Oregon, community, provides essential support and guidance to individuals experiencing traumatic situations and mental health crises. To optimize their operational efficiency and secure long-term financial sustainability, WLCR has selected the Qualifacts InSync EHR, an intuitive web-based Software as a Service (SaaS) platform. This partnership also includes Qualifacts’ Revenue Cycle Management Services (RCMS+) and Credentialing services.
“WLCR plays a vital role in our community, offering critical support during times of crisis,” said Melissa House, Program Manager at WLCR. “By integrating the Qualifacts InSync behavioral health software, RCMS+, and Credentialing services, we can streamline our operations, improve reporting to state and county partners, ensure consistent funding through efficient Medicaid billing solutions, and maintain compliance with diverse payer requirements.”
Empowering Mental Health Crisis Intervention in California with CARE
Qualifacts is also partnering with the Crisis Alternative Response of Eureka (CARE) program in Eureka, California. CARE, in collaboration with the Eureka Police Department, EPD’s Community Safety Engagement Team, and UPLIFT, provides vital mental health crisis intervention and treatment. CARE selected InSync based on Qualifacts’ established reputation within the California behavioral health community, the EHR for behavioral health’s configurability, user-friendliness, robust reporting capabilities, and competitive pricing.
“CARE is committed to delivering high-quality, accessible mental health services to the Eureka community,” said Jacob Rosen, Managing Mental Health Clinician at CARE. “InSync’s user-friendly interface and comprehensive reporting will empower our team to manage client information effectively and track outcomes, ultimately enhancing the care we provide.”
Qualifacts’ Commitment to Crisis Response and Community Mental Health
“We are honored to partner with WLCR and CARE, two West Coast organizations making a significant impact on the lives of individuals facing mental health challenges,” said Josh Schoeller, CEO of Qualifacts. “These partnerships demonstrate Qualifacts’ unwavering commitment to providing innovative technology solutions that support the critical work of crisis response teams and community-based mental health providers.”
About Western Lane Crisis Response (WLCR)
WLCR responds to emergencies in the greater Florence, Oregon, community, providing support and guidance to individuals experiencing traumatic situations and mental health crises. They offer emotional support, assessment, community resources, and follow-up care. For more information, visit: www.wlfea.org/mobile-crisis-response/
About Crisis Alternative Response of Eureka (CARE)
CARE works with the Eureka, California, Police Department, EPD’s Community Safety Engagement Team, and UPLIFT to provide mental health crisis intervention and treatment. Their team of mental health clinicians and case managers responds to 9-1-1 calls involving mental health crises and provides ongoing support to at-risk community members. For more information, visit: www.eurekaca.gov/768/Crisis-Alternative-Response-Eureka
About Qualifacts
Celebrating 25 years, Qualifacts is the leading provider of end-to-end electronic health record (EHR) behavioral health software and data solutions designed specifically for behavioral health and human services organizations. Our mission is to enhance the well-being of individuals and our communities and elevate the standard of care through innovative solutions, including our award-winning EHRs Credible, CareLogic, and InSync. Non-profit and for-profit organizations, large and small, partner with Qualifacts to elevate the client experience, improve care delivery, and achieve operational excellence. Qualifacts has cultivated a loyal customer base of more than 2,700 organizations across all 50 states, including 33% of the nation’s Certified Community Behavioral Health Centers (CCBHCs).
