Moving Towards a Client Centric Experience: Technology Supporting Client Engagement, One Organization’s Experience We all know the Institute of Medicine’s definition of client-centric care – “Providing care that is respectful of, and responsive to, individual patient preferences, needs and values, and ensuring the patient values guide all clinical decisions.” Personalizing your approach to technology […]Learn More
Treatment plans are essential to the delivery of quality and effective care. While there are evidence-based best practices you can incorporate into your treatment plan (the science), it’s also important to leverage your own clinical judgement and experience (the art) and specialize your treatment plan to meet the needs of your individual client. By taking […]Learn More
Assessing your technology’s capacity to handle the increasing demands of managed care is a smart move. Managed care requires quality measurement and improvement, performance trend analysis, and sophisticated integration between clinical, billing, and administrative work. This tool will help you assess your organization’s technological readiness for the demands of a managed care world. Fill out […]Learn More
If your organization is thinking about buying a new Electronic Health Record (EHR) platform and you’re part of the EHR evaluation committee, you need to arm yourself with the right information to help you on that journey. Just like behavioral healthcare organizations, no two EHRs are alike. That’s why it’s important that you select a […]Learn More
If you’ve been feeling stressed out lately about preparations for value-based care and how that will impact your agency over the next few years you are not alone! It changes everything from how you collaborate with other providers and agencies to operationalizing new payment models. And, how the success of care is defined and measured. […]Learn More
In comparison to other industrialized nations, the United States spends substantially more per capita on health care. Yet, the average life expectancy of Americans is much lower in comparison to other countries with a similar GDP output, and health outcomes are generally worse. Policymakers, provider organizations, and consumers are all working to address this issue […]Learn More
The concept of promoting greater interoperability in healthcare has continued to gain steam as stakeholders in the care continuum have discovered the value of sharing data in a meaningful way. As a result, more state and federal agencies are offering incentives designed to encourage this holistic approach to client-centric care. Though, if you’re thinking about […]Learn More
One of the most profound shifts in healthcare is the increasingly important role of data. Clinicians are collecting more information about client outcomes, symptoms and social determinants of health – just to name a few. What’s even more important is that clinicians are using that information in new and interesting ways to support better outcomes, […]Learn More
To avoid non-compliance, behavioral health and human services providers need to build a strategic roadmap and take measures to ensure successful EVV implementation on time.
Not sure if you’re making the most of your Clinical Quality Measures (CQM)? If so, you’re not alone. To help demystify these national benchmarks in care quality, we’ve put together a few best practices you can leverage to support a more effective, efficient and patient-centered care. 5 Strategies for Supporting Better Outcomes Using Clinical Quality […]Learn More
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