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Given that consumers who take a more active role in their health typically report improved outcomes and are associated with lower healthcare costs, more provider organizations are implementing strategies designed to support greater consumer engagement. By helping individuals better understand their condition, treatment options and their associated benefits and risks, providers and individuals under their care can work together to support positive health outcomes while simultaneously controlling costs.

Why Consumer Engagement Matters:

Consumer engagement is at the forefront of delivering better clinical outcomes and organizations need to help consumers take a more active role so they can make informed decisions regarding their health.

How You Need to Adapt:

Organizations may need to think differently about how and when they interact with consumers and adopt new technology solutions that help facilitate engagement and education.

[Whitepaper] The New Role of Virtual Care in Behavioral Healthcare

The New Role of Virtual Care in Behavioral Health Whitepaper Recently Qualifacts and the National Council for Behavioral Health surveyed more than 1,000 behavioral health and human services providers about the role virtual care has played in their operations during the current COVID-19 crisis. We also wanted to know how they were handling a remote […]

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[Webinar Recording] The New Role of Virtual Care in Behavioral Health: A Look Forward

The New Role of Virtual Care in Behavioral Health: A Look Forward Qualifacts and the National Council for Behavioral Health partnered to conduct a national survey of behavioral healthcare providers to gauge the acceleration of providing care virtually and its impact on their business during the COVID-19 pandemic. This webinar explores how providers pivoted to virtual […]

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[Webinar Recording] Moving Towards a Client Centric Experience

Moving Towards a Client Centric Experience: Technology Supporting Client Engagement, One Organization’s Experience   We all know the Institute of Medicine’s definition of client-centric care – “Providing care that is respectful of, and responsive to, individual patient preferences, needs and values, and ensuring the patient values guide all clinical decisions.” Personalizing your approach to technology […]

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[Webinar Recording] How to Reduce Risks Related to Gaps in Care and Support Better Outcomes with Consumer Engagement Technologies

To support better outcomes, improve care quality, and reduce the risks associated with gaps in care, more providers are leveraging on-demand tools that empower consumers with evidence-based resources. These tools can help consumers build resiliency and create real and lasting change in their behavioral health and well-being. Peer-reviewed studies show that technology-enabled services and strategies […]

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[Webinar Recording] The Art and Science of Treatment Planning

Treatment plans are essential to the delivery of quality and effective care. While there are evidence-based best practices you can incorporate into your treatment plan (the science), it’s also important to leverage your own clinical judgement and experience (the art) and specialize your treatment plan to meet the needs of your individual client. By taking […]

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[Tool] How to Select the Best EHR: The 2019 Guide for Agencies That Support People with Intellectual & Developmental Disabilities and Autism

Whether your organization is dealing with the requirements of data integration, right-sized utilization, multiple payment models, increased complexity in reporting, or other changes related to value-based care, your electronic health record system is essential to your work. It makes sense to review your technology choices from time to time, especially since compliance and revenue requirements […]

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[Guide] How to Select the Best EHR

How to Select the Best EHR: The Guide for Behavioral Healthcare Executives If you are a behavioral health or human services organization dealing with the requirements of data integration, multiple payment models, increased complexity in reporting, or other changes related to value-based care, making sure you have the right electronic health record (EHR) system to […]

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