Four County Mental Health Center | CCBHC Customer Success Story
Challenge | Four County Mental Health Center, Inc., a community services provider based in Independence, KS, with locations around the region, was settling into its brand new Credible Behavioral Health EHR implementation when it was awarded a CCBHC expansion grant, with an accelerated GoLive timeline. “Our previous EHR was being sunset, and we wanted a […]
Learn MoreCCBHC Launch Checklist: Prepare Your Team for a Successful Transition
Congratulations on receiving a Certified Community Behavioral Health Clinic (CCBHC) Expansion Grant from The Substance Abuse and Mental Health Services Administration (SAMHSA)! This is a very exciting time for your agency, as well as, the individuals and community you serve. Organizational change of this magnitude comes with great challenges as well as great rewards. To […]
Learn More[Webinar] Providers Growingly Concerned About EHR Functionalities & The Technologies Needs For Future Service Delivery & Reimbursement
We’re bombarded with stories about electronic health records (EHR) evolving to become more flexible and use more services like blockchain, cryptocurrencies, and artificial intelligence, but what do your peers report firsthand? We recently concluded the sixth annual National Behavioral Health EHR Survey in partnership with OPEN MINDS and found that 53% of provider organizations report their […]
Learn More[Article] The EHR’s Role In An Increasingly Complex Behavioral Health Provider Ecosystem
Behavioral health and human services providers face and overcome new challenges every day. From a business-operations perspective, agencies face increased demand for services, staff shortages, increased compliance requirements, and must provide substantial care documentation and outcomes measures to governmental regulators. And on the clinical side, caregiver teams are dealing with increased demand, coupled with the […]
Learn More[Webinar Recording] Maximize Your Organizational Effectiveness With Analytics & Reporting: Unique Case Studies As Told By Monarch & Options Counseling & Family Services
Improving value, competitive advantage, and sustainability are top of mind for executives of most behavioral health and human services provider organizations. None of these improvements are possible without consistent, high-quality reporting and analytics. Implementing analytics and reporting is much easier than you may believe. Scott Budzien, Data Scientist at Monarch; Adam Falk, Chief Information Officer […]
Learn More[Webinar Recording] Recover Lost Patients with Vital Interactions
In behavioral healthcare, one missed appointment or last-minute cancellation can easily turn into another. After time, clients, and their associated revenue, can slip through the administrative cracks. Providers need a better solution for reconnecting with lost clients and keeping clients engaged. This webinar will show you how reactivations within the Vital Interaction module for CareLogic […]
Learn More[Webinar Recording] Certified Community Behavioral Health Clinics (CCBHCs) as a Diversion Strategy
This webinar looks at how a Demonstration CCBHC has implemented diversion strategies for people in crisis to decrease emergency department visits, decrease inpatient stays, and divert individuals from involvement with the criminal justice system. In this webinar, you will learn about the relationships and communication processes this CCBHC has built with external entities such as […]
Learn More[Webinar Recording] Making Strategy Work – Mission, Growth, & Sustainability
Michael Porter stated that strategy was really just answering the two most basic questions of an organization: Who do we serve and how do we serve them? While there is elegant simplicity in that phrasing, planned strategic change is a delicate balancing act of managing the present and the future in domains of finance, customer […]
Learn More[Webinar Recording] Connected Care: The EHR’s Role in a Patient-Centered Healthcare Ecosystem
Behavioral health agencies need EHR technology that offers ease of use, visibility, dashboards, frictionless exchange of info, and awareness of clinical data and updates, all without custom integrations. They also need a platform that can securely integrate into other data-collecting platforms — both those that exist now and those yet to come — to make […]
Learn More[Webinar Recording]A Stable Connection Should Mean More Than Just a Strong Wi-Fi Signal: How to Keep Our Care Connections Personal in a Virtual World
With the shift to virtual meetings and hybrid models to provide care to clients and consumers, the feeling that we’ve lost the connection of face-to-face interactions is real. Virtual fatigue leaves us all longing for the “human touch,” but telehealth and other developing forms of digital evaluation and treatment are here to stay. Where and […]
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