Qualifacts iQ: AI for Behavioral Health
Advanced AI purpose-built for behavioral health
Qualifacts iQ, the AI that powers Qualifacts EHRs, reduces manual work and improves workflows within your EHR so behavioral health teams can focus on care, serve more clients, and deliver better outcomes.
Book A DemoAdministrative burden is overwhelming behavioral health
1 in 5
U.S. adults live with a mental illness
53%
Of psychologists report no openings
28 hours
Average time spent weekly on administrative tasks
33%
Staff turnover in administrative roles
Smarter, AI-powered workflows embedded in your Behavioral Health EHR
iQ Assistant
Get instant answers, work faster, and train smarter with always-on AI chatbot support for all users built into your EHR.
iQ Clinical Documentation
Reduce documentation time and stay focused on clients during sessions with AI-powered notes that improve accuracy and efficiency.
iQ Agent for Scheduling
Complete complex scheduling workflows in seconds with chat-based AI prompts (available for Credible customers).
iQ Agent for Billing
Reduce billing complexity and improve financial performance with automated, agent –driven workflows.
The leader in AI security for behavioral health
Qualifacts is the first EHR provider to achieve ISO 42001 certification under the international standard for AI Management Systems.
Built exclusively for Qualifacts EHRs, Qualifacts iQ ensures your data stays secure and compliant with SOC II and ONC standards—no silos, no clunky workarounds, no costly custom integrations.
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The power of Qualifacts iQ
2-3X
Realized customer ROI for every dollar spent on Qualifacts iQ
50,000
Total customer hours saved with iQ Clinical Documentation
80%
Reduction in note-taking time, from 15 minutes to 3.
Read our 2026 State of AI for Behavioral Health
This white paper explores how AI is being adopted across the industry today—and what that means for providers, clinicians, and the people they serve. Backed by national survey data and real-world use cases, this report looks at how organizations can responsibly leverage AI to reduce burnout, improve efficiency, and strengthen human-centered care.
Download NowWhat agencies say about Qualifacts iQ
“Our clinicians who use Qualifacts iQ are experiencing reduced stress, better work–life balance, and more meaningful time with clients.”
Frequently Asked Questions about Qualifacts iQ
Qualifacts iQ is a suite of purpose-built AI tools embedded directly inside Qualifacts EHRs. These tools can automate drafting clinical notes from in-person, virtual, and group sessions, as well as answer EHR how-to questions in real time, complete complex scheduling workflows, and simplify billing tasks. Everything runs inside your EHR, so there are no separate logins, custom integrations, or data silos.
Qualifacts iQ is built exclusively for Qualifacts EHRs: Credible, CareLogic, and InSync. iQ Assistant is included free for all customers, iQ Clinical Documentation is available on all platforms, and iQ Agent for Scheduling and iQ Agent for Billing are currently available for Credible. Your account team can confirm what is live for your platform today.
Qualifacts iQ operates inside your Qualifacts EHR environment, so client data stays within the same secure, HIPAA-compliant system your team already uses. Qualifacts is the first EHR provider to achieve ISO/IEC 42001 certification (the international standard for AI management systems) and maintains SOC 2 and ONC compliance covering how AI is developed, monitored, and used.
No. Qualifacts iQ tools draft, suggest, and automate. Staff members must oversee and approve of all actions. For example, AI-generated notes and actions are presented for review, editing, and approval before they become part of the health record or a final action. Clinical judgment, documentation accuracy, and professional accountability remain with your licensed staff.
Qualifacts customers report an 80% reduction in note-taking time (from 15 minutes down to 3), more than 50,000 hours saved with iQ Clinical Documentation, and 2-3X return for every dollar spent. Customers typically see improvement in KPIs including documentation time per note, note completion lag, no-show and utilization rates, and overtime hours.
100% of customers go live with iQ Clinical Documentation within 1 month. Implementation is simple and quick because iQ is built into Qualifacts EHRs.
