The market is experiencing unprecedented change in the new healthcare economy and organizations are at varying levels of maturity in terms of how much risk they are willing to assume. This can impact both starting points and ultimate goals. Provider organizations need a trusted partner who can meet them wherever they are on the path, offering the strategic direction, processes and products that fit into their existing systems and can scale to the future—helping them to reach their value-based care goals now and guiding them forward.
Originally developed by the internal IT department of a large behavioral health provider, the first version of Qualifacts’ CareLogic was built in the 1980s by a forward-looking group of clinicians and agency administrators. Recognizing the need for an electronic system that would improve agency efficiencies, maximize profitability and advance clinical outcomes, they built a system the industry had never seen – a single application that supported scheduling, clinical content, practice management and billing.
In the late 1990s CareLogic was redesigned as a web-based application on an Oracle platform. This saved the provider thousands of dollars a month in network and infrastructure costs while enabling concurrent documentation for all clinical staff.
When other agencies in the industry began to take note of these benefits, Qualifacts was founded to make the system available to all providers. The company was incorporated in 2000.
In 2006, Qualifacts shifted away from custom development projects to a service-based model. By creating a single platform that is shared by all customers, we are better able to respond to customer needs and changing state and payor requirements. We are able to deliver new features to all providers without service interruptions or additional cost. This revised model also enables a focused, strategic implementation process that results in a fully functioning product in record time.
Qualifacts has a rich history of responding to changing market dynamics and customer needs. We look forward to continuing this tradition and remaining an industry leader and partner to some of the country’s most dedicated behavioral health providers.
Our Core Values
We will have the courage and drive to always make the right decisions for our business, people, and customers, despite how challenging or unpopular they may be. We will trust our leaders and employees to make values-based, competent decisions at all times to deliver our shared mission, objectives, and commitments. We will always bring forward our best efforts and know we have done right by our customers, prospects, teammates, and company.
We will be accountable to our customers, each other, and ourselves. We will be dependable and take personal ownership towards achieving our shared vision and mission by setting clear, realistic expectations and measurements, and following through with our commitments. Through these efforts, we will celebrate the successes of our customers, employees, and community.
We are passionate about the behavioral health industry and see our customers’ successes as our own. We will be action oriented, high energy team members who are personally committed to what we do, and find personal and professional pride in our contributions.
We genuinely care about and understand the needs of our customers, employees, community, and self. As we make our business decisions, we think about and account for our customers’ mission and how we impact the work they do. We practice empathy and humility in all interactions, and are involved in improving our community to have a positive social impact.
We seek opportunities to partner together, both internally and externally, and accomplish holistic solutions that continue to enable our customers to sustain and extend their ability to serve. We will always share our knowledge and value the diversity of each other’s ideas to ensure open, thoughtful interactions.
To Sustain and Extend Our Customers’ Ability to Serve
The Right Implementation
that gets the system live quickly and successfully
The Right Product Today
that makes your team’s job easier
The Right Support
so when you have an issue, it is resolved quickly and properly
The Right Engagement
so that you can learn from your peers, share best practices and have your voice heard
The Right Data
so you can make informed clinical and financial decisions
The Right Product Tomorrow
that ensures your business remains competitive and efficient regardless of what changes happen in the market
Media and Press Requests
At Qualifacts, we empower our behavioral healthcare partners to achieve better client outcomes. We help simplify complexity through our responsive customer service and robust enterprise EHR solutions, ensuring our customers have the tools and insights needed to deliver quality care and demonstrate clinical and financial value.
For all media and press inquiries, please contact:
Sr. Marketing Content Writer
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At Qualifacts, we’ve worked hard to build a strong culture built on our core values of integrity, accountability, passion, compassion and collaboration. In fact, in our annual employee feedback survey, our employees rank having amazing teammates as the #1 reason why Qualifacts is a great place to work. We support each other, pitch-in to help other teams out when needed and are a very dedicated, smart and hardworking group!
Want to Learn More?
Contact us today to learn more about the CareLogic EHR platform or to schedule a customized demonstration with one of our expert solutions consultants.