If your organization is thinking about buying a new Electronic Health Record (EHR) platform and you’re part of the EHR evaluation committee, you need to arm yourself with the right information to help you on that journey.

Just like behavioral healthcare organizations, no two EHRs are alike. That’s why it’s important that you select a technology solution that aligns with the unique mission and strategic vision of your agency.

In this webinar, Robert Patton, Senior Director of EHR Operations at Qualifacts, hosts an honest discussion about the EHR buying process.

After watching this webinar recording, attendees will better understand:

  • How the healthcare IT selection process can be simplified
  • Why you need a diversified EHR selection committee to set your organization up for success
  • The (avoidable) reasons – including confusion about the buying process – why EHR implementations fail


Robert Patton
Senior Director of Operations

Robert has served the company through a number of roles. Bringing over 20 years of information technology (IT) experience, his proven track record of success includes leading Qualifacts in the development of the industry’s shortest electronic health record (EHR) implementation timeline.

Prior to Qualifacts, Robert was a manager with Accenture, where he worked with Fortune 100 clients to implement enterprise software systems, such as SAP and PeopleSoft.

He also worked with Electronic Data Systems (EDS) and with IBM toward the development of educational products. Robert graduated with a degree in Management Information Systems from Auburn University.


Richard Follett

Richard H. Follett
Senior Consultant
Northland Consulting Associates

A native to the Central Pennsylvania, Mr. Follett graduated from Penn State University with a degree in Management. Having spent 30+ years in the field of Information Technology he is currently consulting with Northland Consulting Associates as a Senior Consultant. Prior positions include CIO and Director at Central PA hospitals including: an Academic Medical Center, Large and mid-sized Community Hospital Systems where he worked with teams to select, implement and support Electronic Health Records qualifying for the Federal ARRA program known as “Meaningful Use”.



John Jabour
Chief Intelligence Officer
Keystone Human Services

As Chief Information Officer, John is responsible for directing the overall information strategy and technology vision for Keystone Human Services.

John has over 20 years of experience with information technology and operations leadership. He has broad experience in all areas of information technology including strategic development and transformation, project management, mergers and acquisitions, enterprise applications, infrastructure, information security, disaster recovery, and business continuity.

Before joining Keystone Human Services, he led regional information technology efforts for several hospitals within a six-hospital health system at WellSpan Health.

John earned his bachelor’s degree in business administration, majoring in accounting, and his master’s in leadership and information technology from Duquesne University. He serves on the Board for the Schreiber Pediatric Rehabilitation Center. He’s actively involved in the community and is a PIAA Football Official.

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