As behavioral health shifts to more complex payer mixes and value-based reimbursement, the need for consistent and efficient clinical workflows across provider technology platforms has become paramount. Workflow automation is critical to continuous improvement initiatives and strengthening engagement between end-users and their technology. In this webinar, we will explore the value of automated workflows, specifically around medication administration.

Given the opioid crisis and the increasing number of co-occurring conditions in individuals, organizations are looking for leading practices that support their clinicians and staff to drive clinical quality improvement, enhance health equity and overall performance management.

Elements addressed in this webinar include workflows automation’s role in:

  • Overall performance management
  • Leveraging data analytics and key performance indicators (KPIs)Enhancing health equity
  • Gaining efficiency

Upon completion of this webinar, attendees will be able to:

  • Understand the practical application of medication workflow automation and determining the value to your organization
  • Leverage technology and leading clinical practices to enhance health equity and decrease manual data entry
  • Gain tips and tricks on how you can think differently about leveraging your current technology applications to improve clinical efficiency in your organization.
  • Understand 5 kinds of medication administration technologies with examples


About the Speakers


Christy Winter
Manager of Clinical Informatics and Outcomes
Qualifacts Systems, Inc.

As the Manager of Clinical Informatics and Outcomes at Qualifacts, Christy is responsible for all clinical features and outcomes capabilities within the CareLogic Behavioral Health and Human Services EHR platform. In addition, Christy is also responsible for working with the product team to ensure CareLogic integrates healthcare reform compliance and outcomes so customers have access to useful data in order to improve decision-making, enhance performance and target areas for improvement.

Prior to joining Qualifacts, Christy held a variety of clinical leadership roles – most recently she serviced as the Director of CQI and Practice-Based Research at Families First, a children and family services nonprofit organization.

Christy earned a B.A. at Emory University and graduated from Georgia State University with a Master’s in Social Work.


Mary Givens

Mary Givens
Product Manager of Compliance
Qualifacts Systems, Inc.

Mary is dedicated to educating behavioral health providers about the Meaningful Use Program and helping every eligible professional attest and receive their incentive payment. Mary is the Product Manager of Compliance at Qualifacts. Prior to this role, she worked for over 20 years as an LPN, Behavior Intervention Specialist, Director of Program Services, Employment Specialist, and as the Executive Director of a nonprofit. Mary has her Masters in Rehabilitation Administration from the University of San Francisco.


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