Performance measurement – especially outcomes – can be a scary and daunting process. Oftentimes, human services organizations lack the needed resources to implement an efficient and effective performance measurement system.
Hear Dr. Karen Brannon from Family Services of Western PA and Christy Winter from Qualifacts discuss flexible, comprehensive performance and outcomes measurement strategies able to support your decision-making processes and daily operations.
In this webinar, you will learn about:
- Why measuring outcomes is important
- A comprehensive outcomes management framework to help you systematically measure and utilize outcomes data
- How to engage staff throughout the process.