If you work at a behavioral health and human services organization, you likely collect a wide variety of client data throughout the treatment process. Having that information on hand is important, but are you actually putting that data to work?

Simply measuring and monitoring outcomes isn’t enough. By using that information to help inform and optimize your treatment process, your organization can:

  • Improve client outcomes
  • Help your clients make progress towards their individual goals and objectives
  • Improve quality of care by maximizing effective interventions
  • Support the Golden Thread (a behavioral healthcare best practice of consistently and accurately aligning clinical information throughout the care continuum and related documentation)
  • Profoundly improve the quality of care, drive efficiencies and demonstrate performance
  • Understand your clinical outcomes in preparation for value-based care

Upon completion of this webinar, attendees will be able to:

  • Explain how to use assessment instrument information to help inform treatment plan creation and management
  • Identify real world strategies you can leverage to optimize service delivery
  • Understand best practices for integrating outcomes information within the treatment process




Dr. Erica Angert
Informatics and Outcomes Analyst
Children’s Crisis Treatment Center

Dr. Angert received a doctorate in Medical Anthropology from the University of Southern California. She has over 15 years of experience evaluating behavioral health, medical, and educational programs for effectiveness and success at reducing disparities. She also serves as an ethnographic consultant at the Perelman School of Medicine.


Christy Winter
Manager of Clinical Informatics and Outcomes

As the Manager of Clinical Informatics and Outcomes at Qualifacts, Christy is responsible for all clinical features and outcomes capabilities within the CareLogic Behavioral Health and Human Services EHR platform. In addition, Christy is also responsible for working with the product team to ensure Care Logic integrates healthcare reform compliance and outcomes so customers have access to useful data in order to improve decision-making, enhance performance, and target areas for improvement.

Prior to joining Qualifacts, Christy held a variety of clinical leadership roles – most recently she serviced as the Director of CQI and Practice-Based Research at Families First, a children and family services nonprofit organization.

Christy earned a B.A. at Emory University and graduated from Georgia State University with a Master’s in Social Work.

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