Behavioral health and human services providers face and overcome new challenges every day. From a business-operations perspective, agencies face increased demand for services, staff shortages, increased compliance requirements, and must provide substantial care documentation and outcomes measures to governmental regulators. And on the clinical side, caregiver teams are dealing with increased demand, coupled with the fact that those individuals are presenting with an ever-broader array of service needs.

Expecting the unexpected is not new for behavioral health providers, which routinely pivot to meet new demands. So how can your organization adapt and thrive in this environment?

Turn to your best employee: your Electronic Health Record (EHR).

In today’s rapidly evolving, highly regulated care climate the EHR has become an even more critical component of a provider’s ability to sustain and grow. The right EHR system can help you simplify care, enhance outcomes and maximize limited resources—but only if you’re putting the right technology to its best use.

In fact, it’s hard to overstate just how much the EHR is the IT backbone of the agency’s overall operations. This article explains how your EHR technology must broaden its scope to match agency evolution, increased demand, and staffing shortages. You’ll learn about the key EHR tools, from data analytics to interoperability and more, that should drive success now and in the future.

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