The healthcare landscape is constantly evolving, and behavioral health is no exception. New payment models, evolving state and federal regulations, a growing emphasis on virtual care, and the ever-increasing importance of data all present challenges and opportunities for organizations. Qualifacts is dedicated to keeping our customers ahead of behavioral health changes and industry trends, so they can prioritize caring for their communities and growing their practice.
“Behavioral health tech impacts our mission because the client experience and the provider experience start in the EHR. Without technology, without seamless ways to integrate our data and process, we have far less efficient systems and workflows.” Lora Leslie, Senior EVP of Continuous Quality Improvement of Preferred Family Healthcare
“Behavioral health tech impacts our mission because the client experience and the provider experience start in the EHR. Without technology, without seamless ways to integrate our data and process, we have far less efficient systems and workflows.”
“With the way behavioral health and finances work these days, there’s no way to do it without the EHR technology. There’s no way to track data, no way to do the work, there no way to turn in the accountability for the funding without having all of the supportive platforms that allow us to do that.”
“Front end staff used a manual appointment reminder system that compounded administrative burdens, while frequent no-show appointments resulted in unproductive, unbillable hours for Practitioners, with no documentation or billing.”
“The big differentiator we see going forward is an organization’s ability to use all of the technology tools that are available.”
“One of the areas that we’re really focused on is: how do we utilize technology and new data insights to help give greater bandwidth and enable greater focus for clinicians that are on our platform?”
Thriving in a Changing Payment Landscape: Adapting for Success
“With the way behavioral health and finances work these days, there’s no way to do it without the EHR technology. There’s no way to track data, no way to do the work, there no way to turn in the accountability for the funding without having all of the supportive platforms that allow us to do that.” Noelle Carroll, Psy.D, Health Services Director of Polk County Health Services
Customers leverage our RCM solutions to simplify billing processes, ensuring accurate reimbursement and compliance with current industry standards. Our customers expand services across the communities they serve through our comprehensive population health management and risk stratification tools, which enables them to effectively transition to value-based care. To alleviate the burden of complex billing and changing regulations, our teams continually update and iterate documentation, processes and services, ensuring our customers remain compliant with all local and federal requirements.
Expanding Access with Virtual Care and Patient Engagement
“Front end staff used a manual appointment reminder system that compounded administrative burdens, while frequent no-show appointments resulted in unproductive, unbillable hours for Practitioners, with no documentation or billing.” Nicole Lewis, Director of Quality Compliance with Southside Behavioral Health.
Virtual care is now an integral part of the industry, and leading organizations now leverage this technology along with sophisticated client engagement tools to improve outcomes and performance metrics related to attendance and reimbursement. These tools include patient portals that make accessing appointment and billing information easy as well as virtual resources that can amplify their healthcare experience.
As providers continue to improve access to care, enhance client satisfaction, and drive better outcomes in their communities, Qualifacts helps further that mission through comprehensive and integrated virtual care and patient engagement solutions.
Investing In Technology for Continuous Improvement
“The big differentiator we see going forward is an organization’s ability to use all of the technology tools that are available.” Monica Oss, CEO of OPEN MINDS
In today’s rapidly evolving healthcare landscape, organizations that can effectively leverage technology have a significant competitive advantage. Organizations work hard to stay ahead of behavioral health changes and find innovative ways to elevate the quality of care offered to their clients and make the lives of their clinicians easier. To help further this mission of achieving greater efficiency and better client outcomes, Qualifacts has developed robust AI tools, data analytics, and automation.
Some examples of the technologies our customers leverage include:
- AI-powered clinical notes support: Qualifacts iQ, our AI tool, automatically converts transcripts of client sessions into properly formatted therapy notes (e.g. DAP, SOAP, BIRP, Progress), allowing staff to be more present with the people they serve.
- Advanced data analytics: We offer robust data analytics capabilities that enable organizations to extract meaningful insights from their data, identify trends, and measure performance.
- Interoperability solutions: Our platforms are designed to seamlessly integrate with other healthcare systems, ensuring a smooth flow of information and enhancing care coordination.
Practical and Strategic Partnerships for the Future of Behavioral Health
“One of the areas that we’re really focused on is: how do we utilize technology and new data insights to help give greater bandwidth and enable greater focus for clinicians that are on our platform?” Josh Schoeller, CEO of Qualifacts
Qualifacts EHR platforms and industry-specific services are designed to meet your evolving needs as your organization grows. Interested in learning more about how we support our customers’ growth journeys through a changing industry landscape? Connect with a Qualifacts representative today.
