Minnesota Adult & Teen Challenge (MnTC) is dedicated to helping men, women, and teens overcome chemical addictions and other life-controlling issues throughout Minnesota communities, recently transitioned to Qualifacts and its Credible electronic health record (EHR).
As MnTC expanded its programs and services across the state, they sought a technology solution that could support their growing operations. Recognizing the importance of a robust, scalable, and user-friendly EHR, they chose Credible to modernize and simplify their processes and enhance client care.
A Rigorous Evaluation Process
MnTC conducted a thorough evaluation of multiple vendors, considering over 25 criteria. Given the organization’s size and the specific requirements for substance use treatment and mental health services, finding a partner with a comprehensive EHR solution that could meet the unique needs of their operations was paramount.
Twila Jensen, Senior VP of Finance at MnTC, emphasized the importance of finding a vendor with a strong presence in Minnesota to ensure the chosen EHR would be compliant with state regulations and reporting requirements. She also highlighted the need for seamless data integration, a flexible and user-friendly platform, and the vendor’s ability to effectively partner with other large behavioral health organizations. “Qualifacts’ Credible EHR met all of our criteria and checked off all the boxes. Plus, Qualifacts’ proven track record in behavioral health technology, combined with Credible’s strong functionalities and capabilities in form development, data integration, data analytics, and billing, made it the ideal choice for us.”
Seamless Implementation of Credible: A Collaborative Effort
On July 1st, 2024, MnTC successfully completed their Credible implementation. The unwavering dedication and teamwork of both MnTC’s internal team and Qualifacts’ expert project management made the process as easy as possible. This ambitious transition unfolded seamlessly, allowing MnTC to continue providing top-level care to their communities without disruption.
Key Benefits of Credible:
- Partnership: “MnTC values its partnership with Qualifacts and is counting on Credible as its strategic partner to support our future growth.”
- Billing Efficiency: MnTC’s billing remained uninterrupted throughout the entire implementation process, ensuring financial stability.
- Data Analytics and Reporting: Credible’s robust data analytics capabilities now provide valuable insights into the organization’s operations, enabling informed decision-making.
- Scalability: As MnTC continues to grow, Credible easily accommodates their expanding needs. Staff can simply add programs and services themselves thanks to the flexibility and configurability of the technology.
Jensen summarized the success of the implementation: “Credible is very credible. We appreciate and value the partnership with Qualifacts. They got us fully implemented on a timely schedule and made sure that our billing was secure the entire time.”
“Qualifacts’ proven track record in behavioral health technology, combined with Credible’s strong functionalities and capabilities in areas such as form development, data integration, data analytics, and billing, made it the ideal choice us.”
“Minnesota Adult & Teen Challenge values its partnership with Qualifacts and is counting on it as a strategic partner and EHR provider to support our future growth.”
About Minnesota Adult & Teen Challenge
Minnesota Teen Challenge is dedicated to helping men, women, and teens overcome chemical addictions and other life-controlling issues. By addressing the physical, emotional, and spiritual needs of individuals, they offer effective and affordable programs throughout Minnesota, with campuses located in Minneapolis, Brainerd, Duluth, Mankato, Rochester, and Buffalo. Their comprehensive range of treatment and recovery programs, including outpatient (telehealth and in-person), licensed residential (45-90 days), long-term recovery (12 months), teen residential (6-12 months), and ongoing recovery and alumni services, equips them to effectively serve individuals at all stages of their addiction journey, from those seeking initial treatment to those battling chronic addiction.
