OPEN MINDS’ CCBHC Masterclass Presented by Qualifacts and People Incorporated Mental Health Services

Mary Givens, CCBHC Program Manager of Qualifacts, and Char Groves, Quality Program Manager of People Incorporated Mental Health Services align on strategy, culture, and tech needed for the CCBHC Model in this CCBHC Masterclass.

The Certified Community Behavioral Health Clinic (CCBHC) model is transforming the behavioral healthcare landscape, providing clinical services and improved care for communities and individuals with complex needs. With new demonstration states recently announced, CCBHCs are expanding across the nation, offering behavioral health agencies an opportunity to explore this innovative care model.

This on-demand webinar offers a unique opportunity to learn about Qualifacts’ industry-leading strategy from Mary Givens, our CCBHC Program Manager and resident subject matter expert. Mary is joined by Char Groves, the Program Manager for People Incorporated Mental Health Services, Minnesota’s largest non-profit mental health provider that has successfully served its communities as a CCBHC for the past seven years.

This on-demand session’s key takeaways include:

  • The steps involved in transitioning into a CCBHC
  • How to utilize data collection, analysis, and reporting to optimize CCBHC operations, measure outcomes, and secure sustainable funding
  • The importance of cultivating an organizational culture that aligns with CCBHC values and promotes staff engagement and client satisfaction
  • Practical advice and guidance on navigating the complexities of CCBHC implementation

For many organizations, adapting to the CCBHC model will mean greater need for integration and data sharing, new workflows, expanded documentation needs and changing payment models. Ready to access your organization’s technological readiness for the demands of this model? Our FREE CCBHC Readiness checklist will help you. Over 170 CCBHCs across the country trust Qualifacts as their partner. Ready to find out why? Learn more here.

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About Mary Givens

Mary Givens has been with Qualifacts for 13 years. She has a Masters in Rehabilitation Administration from the University of San Francisco. Before coming to Qualifacts, Mary was the CEO of a non-profit organization that served IDD, she was the Director of Client Services and Director of Supported Employment for people with SPMI. Since coming to Qualifacts, she has been a Project Manager for Implementation and a Program Manager of Meaningful Use and is currently the CCBHC Program Manager.

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About Char Groves

Char Groves is a passionate Quality Program Manager at People Incorporated Mental Health Services, bringing over 30 years of experience in social services and 15 years in data analysis and quality assurance. As a certified Lean Six Sigma Green Belt, she transforms healthcare data into actionable insights that enhance the lives of clients and stakeholders. At People Incorporated, Char has spearheaded numerous projects focused on improving program outcomes through evidence-based solutions, data visualizations, satisfaction surveys, and process improvements.

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