If you have been using the same electronic health record (EHR) platform for several years, it might be time for a tune-up to maximize the value of your investment.

It’s important to periodically reassess what you need from an EHR as  product functionality itself may change and more importantly, your agency operations and business goals may have evolved.

While every situation is unique, below includes three strategies you can leverage to maximize the value of your EHR and simplify the complexity of delivering best-in-class care in the communities you serve.

1. Talk to your EHR vendor about integrations

While you may have originally purchased your EHR platform as a stand-alone piece of technology, you might take a second look at your integration options and what kind of value that can bring to your team. If your state is making the move towards value-based care, many of those reimbursement models emphasize whole-person care. And to support that, integrating with your local Health Information Exchange (HIE) will play an important role. Start a conversation with your EHR vendor about the type of integration projects they have completed and the challenges they solved for other customers. Register now for our upcoming webinar,  Maximizing the Value of Your Data Integration.”

2. Ask if they have a training certification program for your team

If you are just depending on reading user guides to understand your system and train your team, you may not be aware of all of the capabilities that your system has to offer. Check and see if your EHR vendor offers any on-site training classes or certification programs that might help your team operate more efficiently and effectively.  

3. Be active in their user community

If your EHR platform offers a user community, make sure that your voice is heard! Becoming an active and vocal participant in user groups, town hall meetings and online communities can help you learn clinical, administrative and financial best practices that have been developed by other leading behavioral health and human services organizations.

If you’re being asked to do more with less, now is a good time to reassess your technology needs to optimize the systems you have today – or possibly consider finding a new EHR vendor partner.

Want to learn more? Download How to Select the Best EHR: The 2018 Guide for Behavioral Healthcare Executives.

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