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If your organization provides care for individuals with Intellectual and Developmental Disabilities (IDD) and those on the spectrum, you need flexible and adaptable technology to do your job properly. You’ve got to juggle numerous workflows, optimize and coordinate care with other providers and figure out how to stay profitable while delivering quality outcomes. And you’ve got to do all these things while keeping ahead of a host of changing regulatory and managed care requirements. It’s a lot to deal with, especially without the right EHR.

If you’re considering an EHR upgrade as an IDD and Autism services provider, you need a platform that offers specialized tools to make your job simpler wherever possible. Here are some of the most important questions to ask when evaluating different options:

Does the EHR Have Proven Interoperability?

IDD & Autism services often involve transitions of care. These require coordination of information and treatment planning between providers. When an EHR makes integration with care partners seamless it saves time, eliminates gaps in care, and equips the entire provider continuum with the timely info they need to deliver quality outcomes. This kind of coordinated, person-centered care is only possible with an EHR that’s designed with interoperability in mind, so be sure to look for an EHR that supports easy connection and data exchange with other applications.

Does the EHR Help You Deliver Quality Care Where You Provide It?

Your agency probably delivers care via in-office, community, and telehealth settings. The right EHR will offer the configurability to accommodate your unique treatment approaches. It also should offer clinical tools to support easy and effective treatment planning, as well simplify the workflows your providers use when delivering care regardless of location. An EHR with robust mobile and telehealth functionality can save massive amounts of time and drive better care.

Does the EHR Streamline Managed Care and Compliance?

Between managed care requirements and regulatory guidelines, you likely spend a lot of time worrying about compliance. The right EHR system can reduce those fears by promoting best practices to ensure compliance in your service delivery and documentation. This helps you avoid everything from rejected claims to audits, and is one of the reasons why an EHR specifically designed for behavioral healthcare is the way to go.

Does the EHR Help You Use Data Effectively?

An EHR that offers fast, powerful data analysis to provide insights provides a host of benefits as an IDD & autism care provider. The right analytics platform can highlight ways to save time, money, and energy across your agency while also delivering better care. Strong reporting functionality can help you easily collect the clinical data you need for managed care requirements. The same goes for demonstrating quality of care for value-based reimbursement incentives. Finally, you’ll want a platform with configurable tools to accommodate all the data and service types you work with as an IDD and autism service provider.

Does the EHR Simplify Revenue Collection and Accommodate Different Payment Models?

Revenue collection is critically important. Because you provide a range of services, and because you likely work with managed care organizations and other payers, you need as much flexibility as possible in your billing and revenue cycle management. Be sure that any EHR you consider enables quick and accurate billing and claims submission, uncomplicated management of your revenue cycle, and adaptability to different payment models.

These are just a few of the many questions you’ll want to consider in your search for the right EHR as an IDD and Autism treatment provider. It’s hard to figure out where to get started, so we’d like to offer you our free guide, How to Select the Best EHR: The Guide for Agencies That Support People with Intellectual & Developmental Disabilities and Autism, can simplify your search for an EHR that drives quality IDD & Autism care while keeping your agency profitable, efficient and ready for the next set of challenges and opportunities.

The guide features:

  • Tips on identifying your unique EHR needs as an IDD & Autism service provider
  • The questions you need to be asking during vendor research & selection
  • Worksheets to spark valuable discussions at every level of the search process
  • Expert insights on defining your agency’s pain points and overall goals
  • Tips for achieving a successful implementation and how to ensure your agency has room for growth
  • Guidance on conducting an ROI analysis, and navigating common legal decisions

Your choice of EHR as an IDD & Autism service provider is a big decision, but it doesn’t have to be intimidating if you’ve got the right information at your fingertips. Get a step-by-step roadmap for your search when you download How to Select the Best EHR: The Guide for Agencies That Support People with Intellectual & Developmental Disabilities and Autism today!

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